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  • All I've heard is good things about Wayne's. I used to gas up there whenever I was in town. I just moved from Arizona 10 days ago. The idiots at U-haul in Flagstaff managed to get the car at a angle and ripped off a few pieces including my front bumper, and the rear springs finally were broken in thanks to u-haul. So when I got to Madison to start my new life, I made a appointment with Waynes. From all the good reviews, I expected the service others recieved. I told them exactly what I was having issues with, and waited a week to get in. Got to the shop and whomever was the mechanic told me there wasn't anything he could do because of aftermarket parts. I asked about the transmission and was told the car would have to sit for 4-5 hours, but wouldn't take the time to wait. The engine underside skid plate had been ripped off. Wouldn't put it on because it was damaged, pulled my car out and went to work on something else. He pulled out my car and told me to leave. I don't know what caused the attitude. I asked for another shop and they thought there might be one on the west side of town. Looked online and found and found Kelly-Moss was a dealer for the KW suspensions. They got me right in with no issues. I'll still give a couple stars for the gas station and people working the counter. I won't give any for the tech who should have looked at the jobs coming up and could have told me they wouldn't work on it. Luckily other there are other options in Madison which they were too busy to give me a referell for a shop that could do the work, or a body shop to fix the bumper. They said maybe a shop on the west side. Fifteen minutes later I was sitting in the waiting room at Kelly-Moss while they took car of it.
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