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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-08-31 00:00:00 (xsd:dateTime)
itemReviewed	Towbin Dodge
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	I don't even know where to begin! I kept putting off buying a vehicle because I absolutely despise the buying process at most dealers. I have had good experiences at Carmax and I'm kicking myself for not taking my business to them. I went in to Towbin because I had spent weeks searching for a newer used truck and they had a couple sitting on their lot. As I walked on to the lot I was immediately approached buy a salesman (something I absolutely hate about dealers). Then the internet manager joined us. I pointed out the two trucks I liked. The internet manager told me the prices for both. However, the price didn't include taxes and fees, something that is listed on most window stickers at other dealers with the total on the bottom line. A bit shady but I thought that's just how they do it at Towbin. I test drove both trucks and loved them both but one was a bit out of my budget so I went with the other. I should also say that I started this whole process around 1pm. So now begins the negotiation process; the other thing I hate about car buying. I couldn't stand how the internet manager was going back and forth to "his manager" to negotiate. All I wanted was to stick to my budget, the total dollar amount I was willing to spend on the truck. Not negotiate my monthly payment! After about 11/2 hours of this I was getting a bit irritated and we couldn't come do an agreement. So I asked for my keys back for my trade in and started to get into my car when the internet manager came out and offered me the deal I was looking for. Now that the deals done, it should be smooth sailing but it wasn't. After another hour of waiting around for the finance department it was finally my turn. I sat down at the desk to start the paperwork, and the the finance officer asked me how I was making my down payment. I told him that the deal was zero down, something that was agreed upon. He thought I was joking! He showed me the offer and not only did it say I was putting money down but the price of the truck went up by almost $2000. He called the internet manager in and he told me that the extra $2000 and down payment was something we agreed upon and "his manager" wouldn't agree to the original deal I agreed to. At this point I was livid! I again asked for the keys to my trade in and got in my car and started to drive away (almost 5 hours waisted at this point). The internet manager came running out again and said because he was stretched too thin on too many deals with other customers he may have made that original deal with me. To his credit he owned up to it and apologized. He said that they would honor the original deal. As much as I didn't want to go back into that hell hole! I loved the truck and didn't want to go through the whole car buying process again. So I went back in and signed the papers and had myself a new truck. Here is what pissed me off the most about Towbin!! You'd think that after someone spent close to $40,000 on one of your vehicles that the gas tank would be full. NOPE, NOT AT TOWBIN!!! I got to drive back to Summerlin that day and fill up my newly purchased truck with gas! My girlfriend is buying a car in a few months. Guess who's not getting her business. Way to go Towbin, I'll probably have horrible anxiety over the car buying process for the rest of my life!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Jeff

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