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  • I've stayed in plenty of BWs around the country but this takes the gold in the uncleanliness category. Front desk staff and comfortable pillows were the only reason this review gets 2 stars. (Notice both have nothing to do with cleanliness) Upon entering the room, there was an immediate smell of urine coming from the bathroom. Once investigating, I can see the toilet paper hadn't been changed out from the last guest. Also there was hair on the sink counter and in the shower; disgusting. The carpet had obviously not been vacuumed and the furniture (desk, nightstand, etc) was not wiped down at all. After staying a night, informing the cleaner about the bathroom the next morning, and coming back later the next day, all I found that was touched was the beds and the towels. THAT'S IT. Its a shame that this hotel has very little consideration for their guests cause the location is ideal with a shopping center down one way and the free way down the other. Just some food for thought, they should consider hiring a cleaning staff who care and know what they're doing if they want to stop losing so many customers. This location has potential, so it's sad this was the experience I had.
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