We have ordered from here several times but will not again. Delivery took over 1 1/2 hours. When we opened the boxes we noticed that we received a pepperoni intead of a plain pizza and called immediately. We were told the driver would be back out in 10 minutes. Well when the pizza still did not arrive over an hour later I called the shop. The person on the phone could not tell me where the pizza was or if it had even been baked. He "thought" it must be in route. When I kept pressing the issue he just keep saying he was sorry. I said well I need to know if I need to place a new order. He just kept saying he didn't know. I said what should I do - call back in a half hour? He said I guess. I called back a while later. The person tried to find the order and then said we were supposed to pick it up. I told him I was told the driver would be out in 10 minutes so how would that mean I was to pick it up. He clearly did not care and needless to say we never got our pizza. I won't be back. There is no excuse for treating customers so poorly. There are too many other pizza places around that value my business.