A well oiled machine is the headline to this story. I sat at the counter and ordered the Chicken Fried Steak with Biscuits and Gravy. I brought a book to read, but I was entertained by the staff's efficiency working a busy holiday monday. If you want to open a diner and want to get an idea how to do things, come here at have a meal and observe. Without boring you with the details, the pass through window was an symphony between the cooks and the servers. Good communication and everyone knows what needs to be done (busy work) to keep things running smooth. There is also a good quality control. Several times, a manager asked to have items replated because the presentation wasn't to her standard. In some cases, food was discarded and re-done. The Quality of service was a big reason for 5 stars. Now, to the food. It was good. My CFS was a deep fried variety. The quest to find a pan fried CFS like Eat At Joe's in Redondo Beach, CA. is hard to find. It was a good steak. Seasoned well. The home fries are also deep fried. Crispy. I personally prefer grilled home fries with some onion and bellpepper. The biscuit was a bit dry. So, my meal was just okay. The other food I saw looked good. I would come back and try the Corned Beef Hash.