The sushi here is great, but the service and leadership does not measure up. Once we left after no service (waited at least 15 minutes). Most recently, I took a swallow from my water glass, broken glass came through my straw. While attempting not to swallow the glass, my mouth was cut in several places. The manager (maybe owner not sure) did not seem to take this seriously, until she saw the bloody paper towel. I'm not one to want anything for free, but a 20 percent discount seems a bit lame. I would never expect wine or drinks free, but if I had a customer bleeding, from broken glass they could have swallowed, I would most likely take it a little more seriously. Instead of making a scene, we payed our bill and decided to find a new sushi restaurant.