We just came back from a great experience from the Cattle Company. You are wondering what does this have to do with Stack?
Stack should take some lessons in customer service from them. For a steakhouse that positions itself as high end, their customer service is zero stars. If you are going to spend close to $100 per person for a meal here, your expectations are high.
First problem: the restaurant wasn't busy at all and the waiters would be talking with each other about the NBA finals, which club they went to last night, etc. During this time, I finished my steak and was waiting for someone to take my plate. After waiting, I had to flag someone down before.
Second problem: when I left, the hostesses were talking with each other when I walked by, totally ignoring me like I was invisible.
BTW, the steak was great, but the bad customer service experience tainted the whole meal.