Comfortable, warm, cozy. I have been there two times, as it is close to work for me. The cordon bleu panini was good, but drippy sauce -- not necessarily a bad thing but watch your clothes. Last time I had a sesame ginger chicken wrap -- very crunchy with veggies and tasty.
I do really like the water setup -- you get your own from a large carafe. Very eco-conscious.
Both times I've been there, though, I had to weigh carefully to eat in or go -- because of the running around, screeching KIDS!!
Just be forewarned.