So about a month ago I gave this salon a 1 because of a misunderstanding with a Groupon... anyways, after posting my review the owner personally called me (within a couple hours of my negative review!) And apologized for the misunderstanding & offered to make it right.... rocking and efficient customer service right there!
So I called yesterday & was able to get an appt today with Daniella.... oh my gosh loved it! She fixed my hair that I had damaged with so much dying, and honored my requests about length & even set up a plan going forward on how we are going to do what I want :-)
Needless to say... I am now in love with the salon, and will be returning to come see Daniella in a few weeks for my trim!