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  • We ordered dinner delivery from here last night. After a long weekend something yummy and easy was exactly what we wanted but unfortunately didn't get. Since we were craving lasagna, i searched Yelp for an Italian delivery place and found Napoli's. I followed the yelp link to the menu on their website and under hot specialties with the rest of the dinners found Lasagna. There were two options, 1 for a 1/2 pan and 1 for a full pan...perfect! Loving the convenience of yelp I also decided to place our order through the Eat 24 ordering link listed on this listing. Easy enough. 1.5 hours later the delivery man showed up. (I called at the 55 min mark and was assured that the driver was on his way). Well 40 min after that when he did show up, he brought 1 tiny container of Lasagna (enough for a child's portion) and our Garlic bread. Now starving and super disappointed, I called Napoli's to inquire about where the rest of our lasagna was. She informed me that this option was the only one available and if I wanted something special than I should have called to order. I nicely explained to her that the 1/2 pan lasagna was clearly listed on the menu through the yelp link and she abruptly told me that she has no clue what I'm talking about that menu is wrong. So just to recap, The menu linked in this Yelp page is incorrect and they don't want us to use the Eat 24 app that they've chosen to link as well. Making the best out if the situation, my fam started eating while I was on the phone, sharing the one person serving of lasagna. IT WAS COLD!! Like ice cold and cheese hardened and the garlic bread was as hard as a rock. WHAAt?! I can understand if it takes extra time to cook a lasagna, but an 1.5hrs and rude service for 3 bites of COLD dinner that cost about $25?! Sorry Napoli's, this was just bad all around.
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