The management at the Kierland Commons store needs to specifically teach customer service to their salespeople. I was an avid WHBM shopper, but there are many other options out there. The first time I went in that store, I was treated rudely. I felt perhaps the salesperson was having a bad day... The second time, I concluded it was sheer rudeness and snobishness on their part. I am a professional that lives and works in that area and will not be back.