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  • This is the worst steak n shake I've ever been too. Why it took me so long to write a review, I'm really not sure. I think this was just the last straw. Each time I've been here it has been disappointing but this time was just the worst. I ordered the caramel nut shake and it was literally all syrup. I understand that it comes with syrup, but when each sip I attempt to take is straight up syrup and no ice cream it gets disgusting real fast. Being pregnant I was really anticipating some ice cream and now it is just sitting on my counter as a liquid mess. I'm so bummed about this, that I contemplated on driving back to get a refund. But given that it is late I'm just going to bite the bullet and count it as a $3 loss. Needless to say, I don't know that I'll be able to return to Steak n Shake again. Thank you, West Park location for forever ruining it for me. 'm not sure if it's just this location or Steak N Shake as a whole, but the quality has really gone down. I actually do remember a time when Steak N Shake was appealing every time, and the Ice cream was always like gold. Perhaps the management at this location is at an all time low. I also almost forgot to mention the time my husband and I came here and ordered a frisco melt during a late night. We opened it up and it was like a soggy sponge flapping. It was pretty awful. I guess it is just Steak n Shake after all.
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