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| - Metro, Metro, Metro Frigin PCS!!!!!! Okay Yelper's, this is like a mini short now. Definitely not like the commercials that's for damn sure. I get a call a few days ago saying that my New Cellphone was actually in even though it took 7 whole days to get here by the way. I tell Raphael the manager at this particular location, "Alright I'll be in to pick up the New . I didn't go expeditiously only because originally when I did go after being reassured it'll only take 2 business days to be shipped and delivered. This was a fable so I decided to go in and retrieve the New Phone within the 7 days that I was given before the phone would be sent back to the warehouse I guess. Meanwhile I had my Saturday errands all mapped out before I would handle and take care of things that I wanted to do today. Away from what my obligations were that were unforseen. Nevertheless, I walk into this Metro PCS store and I promise you its always deserted No customer's, which is cool but when everyone is looking clueless then it becomes an eyebrow raiser. Like how are you working at an establishment, never taking any types of refresher courses while there's Absolutely No One in the building so you can reassure the customer's that you all know whats actually going on. This young woman greets me but had No clue as to what I was talking about. She went to get Adrain who was in the back area of the building. He's looking as if he had No Clue as to what I was there for either. So I'm under thee impression that he called the Gent that had taken my original order for the New phone. Because he was on the phone conversing with someone. Now I'm already agitated because not only has this phone been over heating like a car that has no coolant or antifreeze. It also shuts down totally in mid conversations, and starts echoing. I can not only hear myself but others' on different signals or transmitters. I can't send photos anymore, types Ebonically (Go Figure). Whomever I am on the phone with they hear it too. While all this has been so horribly annoying the young man finds the phone the alleged New phone. Then I ask him "Would he be able to transfer my stuff from the defective phone to the new phone?" He came for me breifly, but I explained to him that I wasn't in the mood." And don't please! So he makes another call after opening up this little rectangular looking box. And whoever he was speaking to on the other end had no clue of WTF was going either. Now Adrain asked the person on the receiving end of the phone, "Hey?" "Where's the battery and charger to the phone?" At this point my Fluffy Phat Fiesty Ass was on . After all of this patiently waiting for 7 days for a New phone that should've come with a Battery and New charger wasn't even there. So you mean to tell me a New phone was ordered but no one thought that the battery in my not even 2 month old phone's battery, and cord may also be defective as well????!!!### I feel as if I'm being Bamboozled..of course I cursed and walked out of this very vacant store. And told them to call me when they have there Sh.. together. Metro CEO and Disrtict Manager's need to get over to this location and figure out "What the Hell is going on!" This will definitely require me writing a letter and sending it certified with a return receipt to Dallas, Texas. I'm so done with just cosuming this ignorance of no one caring about if services are being successfully rendered any more. This is how come places have to file Bankruptcy, the lack there of. I guess if the store doesn't care if a customer is without a properly functional working piece of equipment after they've already met or mastered there quota. Why The Hell should Metro PCS give a damn.
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