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  • First experience with Portuguese chicken and we will return to Nando's for a second try. Came here with one other diner. Standing as far back from the ordering counter as possible as we were first-timers and didn't want to block other people who were ready I noticed that we basically were standing at the entryway. The take-out waiting area and the ordering area became a bit cramped when it was busy. We ordered our two dinners, one 1/4 Chicken (Leg + Thigh) with Lemon & Herb basting sauce plus Nando's Style Sweet Potato, the other 1/2 Chicken with Medium basting sauce plus PERi-PERi Fries. The cashier was pleasant and understanding, she promptly answered the questions that we had since we were Nando's newbies. They position the grill right up front so customers can see that their chicken is indeed, flame grilled. We appreciated the warmth of all the wood furnishings/finishings as we found a table. There is an eclectic collection of wall art/decor and very large hand painted murals. Seems like they invested a good amount in giving the restaurant a homey feel. The chairs, in particular were very comfortable. The lacquered table tops had that "sticky" feeling to them as many over-washed lacquered table tops have. About five minutes later a server brought us our dinner accessories and beverage. They provide a side plate for bones, napkin wrapped flatware, and some extra napkins. The fountain Coke that we ordered was pretty flat, almost no carbonation. We noted this anticipating a need for carbonation to accompany spicy, grilled food and not getting any. Another five minutes later the original cashier approached us with the bad news that they were "all out of chicken." For a split second I was filled with dread and disappointment but then she immediately clarified that they were out of dark meat chicken but would sub the white meat option (Breast + Wing) at no extra charge. We were much too hungry to wait the extra 30 minutes she said it would take for them to prepare the dark meat options so we opted for the substitute. Another 10 minutes later our dinners arrived: - 1/4 Chicken (Breast + Wing) with Medium basting sauce - Not what the original order was at all but still tasted good, well cooked, breast wasn't as dry as expected. Again, too hungry to correct the basting sauce mistake. - Nando's Style Sweet Potato - Decent portion with a good spice and grill flavour, not worth the $4.60 we paid for it though. - 1/2 Chicken (2 x Breast + Wing) with Medium basting sauce - see above description. - PERi PERi fries - They weren't fresh-out-of-the-fryer hot but were good. Spice compliments with potato well. We will return to try different items on the menu, liked it enough for a return visit despite the misses from our first visit. Hope to up the star rating for the next visit.
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