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| - Thus far, I have only dropped my clothes off (I should pick them up in a few days, so this review is likely to be updated). This said, my drop-off experience was so wonderful that I wanted to write a review about it right away!
The Drop-Off: I walked inside with 2 pairs of jeans, a pair of fancy slacks, and a shirt. The owner of the store, a sweet elderly Asian man, greeted me warmly and directed me towards the changing room. For the first pair of jeans (flared lucky pants in desperate need of hemming) he showed me a few different lengths and asked me which I preferred. The second pair of jeans (this time skinny) he was able to figure out the right length pretty easily. Then I tried on the slacks from BCBG, which had a cuffed bottom. At this point we hit a little language barrier; he was trying to explain to me that the crease on the cuff, when hemmed, would end up in the middle of the new cuff (not a good thing). Not understanding, I did the good old smile and nod routine; he knew right away that I wasn't quite getting it and wanted to make sure I knew what he was going to do before I left. To explain what was going on he went to his workroom in the back and grabbed a scrap from some pants, unstitched a section, and moved it to show me how the crease would mess up the cuff. Seeing it I finally got it! Given this experience, I am truly amazed at the dedication to customer service I received today.
I can't wait to go back and look at the end result :-)
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