My sister-in-law and I spent hours here the other day. We didn't even realize we had been in there for so long! Sure, you stick me in an Ulta or a Sephora, and I can easily entertain myself exploring new products and brands.
BUT
The staff here was the most sincere and friendly staff I have found at any beauty supply business. Yeah, they all greet you and point you in the general direction and smile and even point out a product or two, but then they skidaddle. Not the case here. We were looking for some specific products. The staff here found solutions for us.
I don't think you understand how much time I took with the staff, and they were so helpful. Even with other customers waiting, they very smoothly handled all of us and left us all happy. One lady in particular didn't just show me a couple products to try. She explained each item and even discussed pros and cons of each item. Then, she even recommended I go with a cheaper solution before going to the more expensive solution. Thank you for not selling me some expensive product and for listening to my sob story about the trauma my skin is facing because of a move away from the moisture in San Francisco to the incredibly dry heat in the desert.
I left so happy. My skin....it has hope! at last!