If I could give this place zero stars I would. My husband is adamant about going here to have our car serviced and I always feel as if they overcharge for their services. Last Friday he dropped our car off to have Schedule B service completed which cost about $560.00(no problem we get this done all the time). Frank Brucia was the service rep that we worked with and he calls my husband later and tells him we need a new thermostat which would cost about $500.00. He quoted my husband a total price of about $940.00 which included a 20% off coupon.
Frank was aware that we had to go out of town the next day. He called my husband around 5:00 letting him know that our car was ready to be picked up. As we were arriving Frank was leaving. We head to the cashier's office to pay for the services and the price is a whopping $1241.00. Are you kidding me? These people charged my husband an extra $300.00 for services he was never told about. To add insult to injury they left trash in my car( empty water bottle and a head cover up).
My husband just got off the phone with Frank and he basically accused my husband of lying. We will never take our car here to be serviced again.
This dealership needs to learn a thing or two about integrity and being up front with customers.