Awful customer service. Dishonest and downright rude. Don't listen to you. Ordered glasses that turned out to be wrong, I couldn't see or read anything ( progressives) They tried to blame it on me, saying I picked out wrong frames that's why they didn't work. When I picked them out I asked if they would work and they, including optician, said yes they would work. Why would I order them if they wouldn't work? They will not refund the difference of progressives versus lined and we're going to charge me for another pair of frames to boot. I complained loudly and they agreed not to charge for new frames but that was it. So I'm paying for progressives and getting lined which are much cheaper. I've been wearing glasses since I was four and I have never had an optical place rip me off and lie like they have. Opticians have always made sure glasses were right and if they had to be done again didn't charge me. Never going back.