One of the best airports in the country. Very well run, lots of options for food, good selection of shops, and pretty easy to get from one place to the other. Even plenty of parking options! And, the rocking chairs are brilliant!
I was going to complain on one point about airport management, until I did some checking... As it turns out the biggest problem that the Charlotte Airport has is that it is under some control of the Charlotte City Council. There is where I have my biggest beef! They decided last November to remove all ATM's except for Bank of America's ATM's. How dumb. Okay, I know - they got paid a lot of money!! Well, why don't you check with McDonald's too?! They would probably pay you a fortune if you made it the only FOOD available in the airport!! But wouldn't THAT make a lot of people happy!!
What you've done is simply to inconvenience a lot of people. I won't pay fees to use other ATM's so I can no longer get cash at the airport.
http://www.charlotteobserver.com/2011/11/15/2777229/council-makes-bofa-sole-source.html