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  • I had experienced first hand why it's not a good idea to slide down a banister drunk, and cracked the crystal on my favorite watch. After finally getting around to getting it fixed, I contacted The Watch Repair Company: 12/12/09: I call the shop asking about a price quote and ETA on when it would be fixed. I'm told it would be $20, and it would be finished Wednesday (12/16/09). 12/23/09: Almost a week after I was told the watch would be fixed I call the shop. I am told that the watch is not finished but it would be the next day (12/24/09, a.k.a. Christmas Eve). Surprised that he would work on Christmas Eve, I am told the watch would be ready between 1-2pm. 12/24/09 3:01 PM: I call the shop, and am told that he just needs to get the watch put back together but it would be ready by 4:30. Frustrated I let him know I would be there at that time. After The Watch Repair Company had fallen through twice, I was starting to get pretty frustrated with their complete lack of contact or clarity on when my watch would be fixed. The only guy that runs this place is almost completely impossible to understand, mumbling in sort of a primitive way. No matter, I was especially excited to have my watch back. 12/24/09 4:30 PM: I walk into the shop and let him know I am there to pick up my watch. He pulls it out of a sleeve mumbling "I got it cleared on out, I can give you a call when the crystal comes in," and hands me the same exact thing I had given him two weeks ago. The crystal was still cracked. After all that, nothing had been done. I am completely speechless, grab the watch, and head for the door. He mumbles "There's no charge on that." I still have no Idea what to say. What a complete waste of time. I have absolutely no idea how this place is still in business.
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