Went through the drive thru and ordered 2 of the 11 piece chicken special.. Was told to please park and they would bring it to me...Did not mind because it was a large order .. Patiently waited for 22 minutes until I finally got out of my car to check on my order... There was my chicken just sitting on the counter in a bag .. The employee just looks at me and points to my food .. Of course I had to go through it and as usual, they forgot the biscuits !!!! Went back in, no apology !!! Good chicken , horrible customer service!!!