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| - *****BED BUG INFESTATION*******
Forewarning! DO NOT RENT FROM REBEL PLACE!!! I was here for not even 2 weeks and within the first week my boyfriend and I found these huge bites on our back that were itchy. It turns out that rebel place is KNOWN TO HAVE A BED BUG PROBLEM.
First thing we did was call Brandon in the front office that night, and he basically said that because it was a Thursday at 4PM, there was nothing he could do about it and advised that we sleep there. SLEEP IN A PLACE WITH BED BUGS. Also, because we didn't notify Rebel Place that we had an infestation within 48 hours of "moving in"(even though I had not been living there for a few weeks after "moving in"), it was not their responsibility.
They said that WE have to pay for an inspector to come out before we could get the place sprayed. HOWEVER, even though we paid for it, we were FORCED to use their company, Global Pest Control. We were not even allowed to contact Global Pest Control to ask about the report or how much the treatment would cost and turns the inspector they used was totally WORKING WITH REBEL PLACE. The report said that there was bed bug feces, YET no bed bugs found, therefore rebel place is not responsible. He basically said in his report that he found evidence and then later stated there was no evidence of bed bugs.
Finally, we hired a bed bug scientist with our own money to come out and he said that yes there is evidence of bed bugs, as well as a previous infestation and gave us a proper report on his findings. He said that these bed bugs have been here for long before we moved in, and that Rebel Place most likely has more infestations because they can travel from room to room.
It is actually against the health code to force someone to stay in their lease when bed bugs are present. After countless phone calls to the regional managers and corporate offices with the help of an attorney we were able to get out of the lease.
The whole time Mandi refused to do anything because "there was no evidence". We eventually found one and killed it, and brought it to her office for her "evidence".
OTHER PROBLEMS:
-Homeless men dumpster dive daily, and I would be scared for anyone that tried throwing away their trash at night.
-5+ cars can go through the "secure gate" aka letting anyone and everyone inside.
-The security guard is a joke, they don't even kick out the homeless people.
-If you call rebel place "student apartments" then these students would be defined as people who are ages 35+. I was terrified of all these residents.
-If your car is semi-nice it will be targeted. Most of the cars in the lot are 20 years old and beat up. There even was a wrecked car that sat in the back of the lot, and tons of cars are parked in the visitor spots that haven't been moved in weeks. A tow truck would come and tow away cars at least once a week because non-residents would park in handicap spots at night while at the pool parties.
-There was a hole in the fence between the sketchy apartments and rebel place and when I notified the office of this issue it took them almost 2 weeks to fix it.
-Front desk never answers the phones even during their "business hours".
-On multiple occasions police were called and present in the parking lot.
-Upon move in, apartment was filthy and obviously had not been cleaned. They claimed to do an inspection to ensure all appliances and sinks were working properly but blatantly did not. Kitchen sink was leaked not only on top of the counter but also under the cabinet causing the wood to have severe water damage and pools of water. Washer was broken and shower did not work.
-Random NON-RESIDENT black men(who sneak through the "secure gate") throwing parties at the pool while blasting music nightly.
-Was told cable would be installed BEFORE move-in, it took 3 weeks to get cox to come and install cable in my apartment.
-When moving in Brandon in the front desk did not explain how anything works and not even which keys belong to which doors in the apartment. I never found out what mailbox number I was.
-Keypad at the main gate to the parking lot was supposed to be able to let in guests by calling the resident's cell phone. I attempted to let guests in numerous times and never once did this method work. I talked to the office countless times and was ensured the problem was being fixed A.S.A.P. (Guess what, it was never fixed.)
Whatever you do, AVOID REBEL PLACE AT ALL COSTS!!!!!!
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