This was my first visit to this location. I am pleased to say that this is one of their larger locations. They have a Starbucks in the front, a multi-media section to the left, a children's section in the back and a public restroom. While it is great to have all of these resources, I simply couldn't find anyone to help me out on the sales floor. I had a hard time locating certain genres and ended up wandering up and down the isles until I finally stumbled on what I was looking for. So, overall, the store itself is 5 stars, the customer service just isn't.