This is the only Great Clips that does NOT have a monitor visible to the guest to see where you are in line. Which leads to incidents like I had where I checked in online, and then watched as people who arrived after me kept getting called. The stylist said they also checked in online. My 15 minute quote only became 27 because somebody gave up his turn. Without a visible monitor I had to believe the stylist. Who proceeded to give me a rushed, crappy cut while telling me how the other person was ok waiting, "he's a regular". Awkward situation & bad haircut = Never going to this location again.