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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I was in desperate need to find a doctor in my area, and turned to my health insurance website and I have to say it was useless..... SO, I turned to Yelp!! I was hoping that my fellow Yelpers would have posted something great about a practice in my area, but I was sad to see that I didn't find to many reviews :(, so I turned to my friends (I turned to Yelp first cuz yelpers always speak the truth:) A friend of mine recommended Nurse Practitioner , Carrie Smalley at Desert Bloom. So, I called in and spoke to the front desk girl. I did not catch her name, but she was WAY helpful. Told her my urgency and said she wouldn't be able to get me in that soon, BUT they did take walk-ins the following day. She gave me the walk-in times, and reminded me their were two teams that work their (not to sure whats thats about) and stated if I came in the morning that Carrie would be working that morning and it would be good possibility that I would get her. She advised me that the early the better, I got her drift! I showed up the next morning before opening and was impressed to see the door already unlocked and 2 people waiting in the waiting room. I noticed the 2 sides of check-in, realizing the 2 teams. I walked-up to the desk and was greated. I stated I was a walk-in, the girl was like "ohh you called yesterday, I recognize your voice..." AWESOME! But damn me for not getting her name. She took my info (since I was new patient there) and within 30 mins was brought in. I waited a bit to see Carrie, but I assumed much since I was a walk-in (actually thought I be their much longer waiting). Carrie came in and tried to get some background info about me and we got down to the reason I was their.... Gotta say my friend was right and Carrie was great and easy to talk too. I am very glad I was able to get seen as well as find my new medical provider :) My only issue would have been is when you check-out. The girl at the check-out was on the phone and completely ignored that I was looking right at her. Not even a hand gesture saying "1 sec," which I would have totally understood. Ackknowledgement is key in any customer service business, just a note. Other than that would totally recommend!
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