The 1star is for the carpaccio, other than that experience was horrible. 4 of us get there at 7:10, 8:30 comes and I'm still waiting for a simple hand roll . I tell them to just cancel the rest of the order because we had a show to catch at 8:10 that we were late for, they say they made the handroll but they can cancel the other 2 rolls that they haven't even started with. I am irritated because 1. There aren't that many people there, why is it taking that long to make an albacore handroll 2. Quality Customer service doesn't exist anymore, they could have done something to compensate for their horrible service but didn't seem to care much! Will NOT go back, and their sushi isn't even all that, plenty of amazing sushi places here where service is impeccable , they should take notes.