I have been coming here my entire life, seen it through many owners (especially recently..). I'm super bummed to say this play has gone down hill. The new owner has an attitude problem. She freaked out at me for grabbing the wrong cup, which she then claimed was 50 cents more. I understand she's running a business but penny pinching like that will lose you customers. Not to mention she seemed like a total control freak, seemed like even the employees were miserable. From what I witnessed, she wouldn't let her employees take orders. Which is funny to me since dealing with her slowly taking my order and rudely correcting what type of sandwich I was asking for was the worst part of my experience. She needs to back off, turn on the AC, stop skimping on the meat, and let her very competent employees work front of house.