I've eatten there about five times because the burgers are pretty good, hence the two stars, but zero for customer service and here is why. The older big guy behind the counter has zero customer service skills. The last time I was there he totally ignored me and two other people who were there before me. We tried to get his attention to make an order and he would look over his shoulder periodically at us but refused to acknowledge us. Seriously, it was almost comical, he was totally aloof. Well after at least five minutes of this complete nonsense myself and the two people there before me left. I'm not going back.