I was a fan and frequent customer at Houstons. After two visits, I am so unimpressed with Hillstone that I won't return.
I will focus on my biggest disappointment. I used to love their veggies. They were awesome. Whatever else I ordered, the veggies were a "must." One of my favorites was their cauliflower. It was lightly breaded, crisp, and perfectly seasoned. Now, the portion is smaller, and the cauliflower is rubbery. What's fun about that?
I could cite other details, but everything pretty much follows the same theme: Smaller Portions. Lesser Quality. A business model that is pretty hard to understand with the out-of-the-gate popularity of the place.