I take really good care of my Iphone, *knock on wood*, so I only come here to check out the latest releases and sometimes to shop around for a new phone case. If anything is broken it would be me headphones or my charging cable.
Each time I come in, the staff is nice and helpful. It only takes them 2 minutes to replace broken headphones or a charging cable. As long as you are within warranty, it's free.
I find that booking a day in advance always yields the best times. People tend to book their appointments the day of and that's why the schedule fills up fast.
I always like coming in here, it's always fun :)