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  • Completely disappointed in George Brazil. I am a pretty technical and capable person but since my heat didn't come on and I'm extremely busy the next few weeks I ordered a service call to check the wires on a recently installed thermostat(they didn't install). I'm certain 1 wire is just in the wrong spot on the thermostat since the AC works fine and there is a wire that is labeled different than its color so I assume it is mixed up. Even by the tech's own admission there are only two wires that could be wrong but still says he has to charge $200 to put those two wires in the right spot. He acknowledges he knows which wires are in the wrong spot at the thermostat. This repairman talked down to me the whole time like I am an idiot and even threw the company name in my face when I questioned the $200 price for swapping a wire or two. His response was "We are George Brazil"!! Um you are who? I hadn't heard of you until a Google search. Great first impression. Let's not get into the $200 price he wanted to charge for a separate part that's only $12 through anybody else. BEWARE OF POOR SERVICE AND OVER INFLATION OF PART PRICES!
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