The suite and view were wonderful. The front desk staff member that checked me in was helpful. He was having trouble with his computer and gave us a complimentary view upgrade for our inconvenience. I like the fact that a hotel room key has to be shown before anyone is let in to the hotel elevator area. The house cleaning staff was great. There are some hotels where the cleaning crew is noisy in the hallways. Not the case here. The beds were comfortable and the suite spacious. They provide an amenities box in the restroom just in case you have forgotten items at home.