I have been coming to this restaurant and location for many years.
The customer service have gone down hill tremendously. I originally thought it was a one off situation but it's now a continuous thing.
I can guarantee if I come to the pickle barrel I will receive the worst customer service of my life with the constant excuse of " sorry we are understaffed" I'm sorry hire more STAFF.
It's obvious to see no one cares about the customer when the " manager stands around talking and chit chatting as well as staff when people are waiting to be seated.
Servers do not know what customer service is .... our server came up piped there head in and said I'll be with you in a minute " not a hello how are you, my apologies you have been waiting for me to come by for 10 minutes. "
I can't see this location being around much longer with their horrendous customer service, enough is enough. I will definitely think twice before stepping foot into this location.