I love a good poutine. I visit Smoke's almost every 2 weeks. Most of the time, I get exactly what I ask for and I can't be happier.
But the last two times, I have been getting wrong order and old fries. First time, I asked for a Veggie Deluxe poutine but they ended up giving me the Veggie Nacho poutine. It was still good but I was craving for peas and onions... I got neither.
Second time, I ask for a Veggie Deluxe again but with an order for meat (sausages) on the poutine. When I got home, not only it was just a regular poutine with sausages, the fries was also old fries (I should have recognized it when the order was given to me 30 seconds after I ordered). Once again, there is no peas to be found in my poutine.
Will I keep on coming? In the foreseeable future, yes. But if this keeps on happening to my order, I may take my business elsewhere.