We brought our 15 month old son here for his first haircut and it was perfect. I was worried that he might not sit through the haircut well, and he did cry for a bit after she got started, but once we found a toy he would like he forgot all about why he was crying! I love that Scotty was so patient and kind, and pulled out everything she had to make him happy and comfortable. And his haircut came out perfect and even, despite him getting a little squirmy. This is the only place I will ever take my son again. We even got a special card and a few locks of hair to make his first haircut memorable :) They also have a little area full of toys but we were he first appointment so my son didn't even notice them till afterwards, but he was definitely happy about that!