Chris (owner) has been in the business for over 20 years and has a great reputation and loyal following. Since I was new to window tinting (just moved here from Cali), I had a lot of questions and he took the time to email me detailed responses that really put me at ease that I was in good hands. Had my 2011 black BMW done with black Wincos 20% on the sides and back and clear 3M Cr70 on the windshield, and the car looks great. Should have done this years ago. Highly recommended!