When I came to Toronto, I was very happy to find out that Chatime had outlets here. It's very good and is similar to what I've had back home. I always get the milk tea, and it's still as good as ever.
However, I have increasingly found better-priced alternatives such as Bubble Tease which is just across the street. The lines for Chatime can get really long and the Dundas location is cramped and crowded. The workers are fast and efficient but it still takes a while to get my milk tea. I think they are understaffed.
Bottom line - I still love the milk tea but because of price and long lines, I find myself going to other bubble tea places.