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  • This was my first time at this location and I bought a pair of Tom Ford glasses. All I got with it was a flimsy cheap Costco case. When I'm spending a couple hundred dollars, I'm expecting a Tom Ford case to come with it atleast. I find a product I like but there is no price tag on it so I try to find somebody to help me find the price. No supervisors are around or anybody that can help me. I go up to one of the cashiers and explain my situation and they tell me to wait in line and if I decide I don't want it, I don't have to buy it. So what you're telling me is that, the cashiers at Costco can not take 2 seconds out of their time to help me check a price and would rather a customer wait 15 minutes in line to check a price! These lines are not reasonable either. They're stretching out to aisles 1 and 2. That doesn't sound reasonable to me. This is speaking from past experiences at other Costco's where if I needed a price check, it would have been done in a couple of seconds. I don't have a problem with any other Costco's and as a member paying $120 a year for an executive business membership, I'm expecting better customer service than this. This Costco is a joke!
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