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  • Stopped by Taco Bell that clearly has Open sign lit up, around 2:55a. Pulled up to the order box and 'Idai' (her name) said they were closed. I asked 'isn't this place open 24hr?' She then replied 'we close at 3' A car right in front of us ordered their meal and she gave them no problem but turned us away. Also, there were NO cars in back of us. Not only did I have to wait behind the other cars till They got their meal, it is even more annoying that we had to reverse through drive thru just to get out. And as we left, we took a snap shot of the Open sign as it was past 3a at this point. I understand an employee would love to go home and shut their doors asap as I have worked in a similar environment but policy is you don't close until Closing time. but that's not good customer service and I would hope it had nothing to do with my race and hope if I come back, I'd be treated better.
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