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| - I first visited this salon in April 2017. It's a very pretty and classy looking salon, great first impression. I was greeted by a young lady at the front desk and the wait was not long.
The technician, Tim, was very nice however his work and the products were sub-par. I got a simple gel manicure and regular pedi, both in black.
It was busy that day. Tim applied my gel coats hastily, and I don't think he let them cure under the UV light for as long as they should have which resulted in a thick, lumpy finish. There were imperfections (like sand) trapped beneath the coats. The layers were not feathered very well either. The gel peeled within 5 days, and it was still wet and gunky when it started to come off.
My pedicure wasn't much better, the black polish was a brand that I was unfamilar with, I usually stick to OPI because it's durable. The black polish was a bit tacky it seemed, and wouldn't lay nicely when he applied it. He got it all over my toes and then scraped/wiped it away the best he could. Less than 3 days later, it started coming off in flakes. I was so disppointed that I ended up removing the polish myself. I didn't have time to go back in and get it fixed and I wish I would have taken pictures to give you all an idea.
The last visit, about a week ago, was better. I think my technician's name was Diane. She too, was very sweet. This time, I made sure to choose a shimmery white OPI and didn't give the tech an opportunity to use an off-brand. For my pedi, Diane applied two coats and then a top coat. I didn't get much time to inspect my toenails before I was ushered to the manicure booth but I noticed that the top coat had "pulled" and shrunken the color coat leaving it looking messy and transparent in some spots. I thought that maybe it just needed time to set and dry completely because I don't normally get lighter colors. Nope, still looked like crap after I got home.
Perhaps the biggest letdown was the manager at the manicure booth next to me. When I told Diane about my previous experience with the black gel and that it too had started peeling the manager overheard and piped up, "That's why you have to make sure you leave it under the light for as long as we say!"
...ummm, what? Excuse me? I informed her that the previous tech did a piss-poor job and she continued to try to put it back on me! She had the tech double-check the UV light timers and she kept telling me, "Leave your hands under the light until it goes off" (even though I never attempted to remove them, lol)
Anyway, I went back to have the second pedicure fixed because I wasn't about to get taken twice by this salon and the same manager did have a new technician fix my pedicure. Three stars. And that's generous, in my opinion. Sad because I had much higher hopes for this place.
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