Probably the most overrated restaurant in Vegas.
Over the years I have had disappointing experiences at Charlie Palmers. I am a big fan of the Four Seasons... I have had great vacations at several of their properties. I have never understood why the Las Vegas Four Seasons has continued to maintain its asscoiation with the Charlie Palmer Restaurant... they aren't in the same league.
My latest foray was at Thanksgiving. When I learned that my parents made a booking at Charlie Palmers for Thanksgiving diner... I was disappointed. In the past I had several dinners there but was never impressed. About five or six years ago, prior to turning vegan, we had a Thanksgiving diner there and I remembered it as being extremely mediocre... I hadn't been back since.
We had a booking for about twelve people. I called the restaurant two days prior to let them know about my families food restrictions... myself, my wife and my two daughters (10 &12 years old) are vegan. At first they said there was no way they could accommodate us and suggested we book somewhere else. Then when the Manager noticed that we would be canceling a group of twelve, she said she would check with the chef to see what he could do. She called back and said they the kitchen could offer us a choice of pasta with vegetables or a risotto for our main courses. I ordered the risotto for my wife and I, and the pasta with vegetables for my daughters.
After arriving for dinner... we ended up skipping the first course as their was no vegan option, then we were served a very plain salad. When our main courses arrived we all looked at each other with deep concern. What was presented did not look appealing. Well we all took a few bites... our risotto was flavorless mush... my daughters pasta hardly had any vegetables and was also flavorless. I thought they'd be the easy ones to please... they love pasta.
The food that was served was appalling... I have no idea how a chef in a first class restaurant would ever let such poor food leave their kitchen.
Needless to say we walked out... we were all starving... so it was off to Yard House down the street.
I eat out at numerous upscale restaurants and rarely do I have a problem getting a vegan meal. In fact Steakhouses often provide me with the best options.
I do not understand how a supposedely first class restaurant can make a commitment to provide a restricted meal, on Thanksgiving, and then make as little effort as possible to deliver a decent product.
Clearly there were red flags going up when I called ahead to make arrangements for our food restrictions... my mistake to not take heed.