rev:text
| - My husband and I have been going to this Red Lobster for years. It has really gone downhill lately. About 1 month ago we went, and I ordered fish, but they were out of the two sides that I wanted. My husband orders the exact same thing every time we go. So last week, we went, he ordered his usual steak and shrimp, and I ordered salmon. The one thing we love about eating here, is that we get our bread right when order, which we like to eat WITH our salads. This time, our salads came and still no bread. The waitress said the bread was still in the oven. They weren't that busy that they should have been able to get us bread quickly. Then, 5 MINUTES before the meal arrived, the waitress came by to inform me that the asparagus I ordered was an extra $2.50. I told her I didn't want it then and changed my side to green beans. 5 minutes later our meal arrived, and still no bread! We had to ask for it. And the green beans didn't arrive until I was almost done eating! At that point, I didn't even want them! Then, our bill came. Mind you, we ate "lunch" at Red Lobster and I drank water and my husband had a soda. $46? For lunch? I took a closer look at the bill, and our waitress had charged my husband, who ordered the steak and shrimp platter for $18.99 , was charged $18.99 for the steak, and then the shrimp separately, for another $5.99. That;s for only 5 shrimp! When I asked the waitress about it, she said it was because he upgraded to "fried shrimp" instead of :shrimp scampi". We were never informed that it would be extra, AND, had never been charged extra for the fried shrimp in the past. When we asked to speak to the manager, she "re-did" the bill, and it came to 30 cents MORE than the original bill. I told her that was unacceptable and that we had never been charged for the fried shrimp vs the shrimp scampi in the past, and she was unwilling to work with us. I just feel like with all the problems we had, I would rather spend $46 for lunch somewhere else, which is too bad because we have always loved Red Lobster
|