I used to use this cleaner for years. But it has gotten worse and worse. Asked for creased pants; get them back not creased. Asked to have pants or shirts spotted, and were marked accordingly; get back with nothing done. Pressing is awful. They are always nice and say they will re-do for free and most times you get it back ok; but sometimes not. I'm just tired of constantly making trips to go back for my re-do's.