Worst retail experience of my life. I wish I read the reviews before shopping at this store. I will never recommend this party store or it's products to anyone. I recently went in to purchase items for a birthday party. The buy one get one discount that was plastered along the store was not deducted when I made my purchase. I took a picture of the advertisement and advised the marketing was wrong. The MANAGER fought with me saying it was only for polka dot items in which the sign did not notate. When I attempted to return items ( few minutes after my purchase because she refused to vailidate the sale ) the manager was rude and shorted me 20 dollars and despite the photo my discount was never applied. The manger took her time with my return, it took her an hour to return my items in which was not handled properly. Then she kept my original receipt refused to return and stamped the photo copy for no refunds when the regund policy had not been violated. Needless to say the customer service is not apparent or important. I hate this store, please reconsider before you make any purchase here. Make the drive to Party City.