The beer is great and when we actually had service, it was good... that being said, it was painful to order. No one was around and they were out of quite a few beers that we requested.
There was one guy there and he was breaking a sweat to serve all the people while the manager was absent. When the manager finally made an appearance, I never saw him without him being on his phone or texting.
Maybe if properly staffed or with the right management, this place would get five stars because everything else about this place is great! There is just more they could do with guest service.