So upset and stressed over the multiple different answers when you leave a phone message for your MD...Dr. Manuel wrote my prescription on Dec. 20,2017. Unfortunately, all local Pharmacies were out of stock until January 2018. I took my written prescription to my Pharmacy who 8 hours later told me they couldn't fill it unless the Dr. faxed in an ICD CODE...a new requirement per the Pharmacy and Medical Office who both state they had no advance notice about this new rule until yesterday. I called the MD three times today to ask if they could flag the request as urgent as I have been out of my meds for two weeks, I was treated well by the Medical Assistants that I spoke with. I made my final call at 4:50 pm to find out it wasn't done and the Pharmacy didn't answer the call so I can't do anything until tomorrow am!! To put a patient in this position is horrible!!! There needs to be a way to resolve this!!!!!!!!!!!!!!'