So grateful to Rick for helping me out of a jam. The "big box" (BB, HD) companies kept messing up my appliance delivery, so I decided to go with someone local. Rick was VERY helpful, and my refrigerator was delivered on time by Rick himself and another friendly worker. I admit that I wound up paying a little more than the big box stores, but it was totally worth it after the aggravation of going 2 weeks without a refrigerator and spending (literally) hours on the phone with BB and HD trying to get my delivery straightened out. I'm looking to buy a new stove now, so rather than ordering from BB or HD, I am waiting until Dom's has a good enough deal that I can buy it from them. Highly recommend!