They have been servicing my cars for some years now. And since I'm an AAA member. There's alway 20% off the services.. They're easy to get in. From minor things line oil change to brakes replacement.. I feel very easy talking to them.. Not a place you as a female feel like they're talking to you like you're dumb and can take advantage of you.. They used to take care of my Jeep SUV til it was time to retire her. Now they take care of my Sasha aka 2012 Mini Cooper.. I feel at ease.. HOWEVER, from time to time.. There's little carelessness. Like instead doing the right thing of replace my signal light. They use glue to secure in place which didn't last long. And just recently when I have all my brakes replaced. They never close my hood all the way.. Here I am flying down the highway with my hood shaking vigorously.. I was NOT happy.. But overall this is still the place to go after I fuss at them about the minor carelessness!