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  • On Monday my dog Puma and I visited Dr. Humphrey at Ballantyne Veterinary clinic. We were referred by a close friend who works for Faithful Companion (great company if your pet ever passes away) and we were definitely not disappointed. From the moment we booked the appointment the staff was nothing but amazing. They were so friendly as soon as we walked in the door for our appointment. They comforted puma and made sure he knew he was in a safe and friendly environment. All nervous fears left me as soon as we were greeted by Kim, who was a nurse alongside Dr. Humphrey. Her sweet personality and attention to puma was greatly appreciated! We talked about our dogs and their funny personality traits they had in common. They were gentle and calm with puma and puma was vise versa with them. He handled the shots and diagnoses treatments like a champ. He felt so comfortable in their presence and the veterinary environment. I cannot express my thankfulness for them and their knowledge in their field. Dr. Humphrey knew and diagnosed Pumas condition right off the bat by looking at his tail. He wasted no time in asking the right questions and taking the right steps to make sure puma was taken care of accordingly. He was also very kind and professional and I appreciated how I didn't feel like a paycheck with him. He really took care of us. Ballantyne Veterinary clinic is now our new primary vet and I am so glad to call this place our primary care. I will absolutely be referring everyone I know to them so they can also have only the best veterinary care in Charlotte. Seriously, your team is top notch and we can't wait to see you guys next week for Pumas check up!
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