I contracted through Lowes for an installation project and I had a couple other odd jobs. The representative who called me to schedule was very friendly and professional. On the day of the installation, I got a call an hour before the scheduled two-hour window to confirm the work so he could make sure he had correct parts. He got here a half hour earlier than scheduled, was very professional, knowledgeable and even did a repair on one of the jobs rather than a replacement. Who does that? My experience has been that things are replaced and not repaired, which usually mean a bigger fee and he did an excellent clean up in the room where he worked on the larger project. I recommend Around The Clock Plumbing.